Privacy Policy

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our website, we may collect the following information:

Personal details: such as your name, email address, phone number, and shipping/billing address when you place an order or sign up for our newsletter.
Payment information: processed securely through our payment gateway (we do not store your full credit card details).
Website usage information: including your IP address, browser type, and how you interact with our website, to help us improve our services.

2. How We Use Your Information

We use your personal information to:

Process and deliver your orders
Communicate with you about your order or customer support requests
Send you promotional offers or newsletters (if you have subscribed)
Improve our website, products, and customer experience
Comply with legal obligations

3. Sharing Your Information

We respect your privacy and will never sell your personal information. We may share your information only with:

Trusted service providers such as payment processors, couriers, and IT service providers
Legal authorities if required by law

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. All transactions are encrypted, and sensitive data is stored securely.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can choose to disable cookies in your browser settings, but this may affect site functionality.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to your information if it is inaccurate
Opt out of receiving marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Cross the Vita
Email: info@crossvita.com